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We understand that sometimes returns are necessary. If you are not 100% satisfied with your order, you can return it to us for a refund within 14 days of delivery. To begin your return, please follow the instructions below.
- Product must not show any evidence of wear and must be returned with all its original packaging.
- Items must be returned within 14 days of date received.
- Original shipping and handling charges are non-refundable.
- Make sure the product is in its original packaging, and place it in its original shipping box.
- From the time your item has been received in our warehouse, please allow up to 3 business days for your return to be processed. As soon as your return is received and processed you will receive an email confirmation.
- If purchased from a store or event we can only refund the original form of payment, and only with the original sales receipt. We apologise for any inconvenience. Returns received without a receipt will be returned to the customer.
- If you purchased online and want to return it in a store, you may do so for a refund, an exchange or store-credit.
As soon as we receive and process your return we will email a confirmation to the email address you provided on your original order. Note, if there is a refund due, this refund will be noted in your email confirmation and typically shows up on your credit card account or Paypal, within 2-5 business days (depending on your credit card) or by your next credit card statement.