Delivery Information

Delivery Information

Delivery Within Australia

Standard Services

Smaller standard orders will usally delivered by Sendel via Couriers Please or their Local Contractors, other orders are usually delivered by Aust Post.

Large and Bulky Items

Large or bulky items are usually ship direct from the suppliers warehouse, using their Courier Service, but delivery method may vary depending on your location and order.

Dispatch Times – Same Day Service

We aim to dispatch all orders placed before 2pm Monday to Friday on the same day and other orders on the following day, subject to stock and published cut-off times.

Orders placed on public holidays or weekends will be dispatched from the next available working day. During peak times orders may take a little longer to process. Remote destinations may require additional time for delivery. Occasionally security checks by card issuers or our finance company may delay dispatch.

If a standard delivery will be sent via a courier service and will require a signature on arrival. Smaller items will be sent via the post and will usually arrive the day after dispatch, though this may vary. Please allow up to a maximum of seven days for delivery of any small item sent via Mail.

Pre-orders and Back-orders

For items not currently in stock you may pre-order or back-order from us. Well keep you informed throughout with estimated delivery times.

Mixed Orders

If you place an order that contains a mixture of pre/back-order, direct delivery and in stock items we will usually dispatch items as they become available, if you prefer to receive all your items at once, please let us know.


Click and Collect

From Our Showroom

Just select Pick-up at the shopping basket to reserve your items. Best to phone us first just to check if item is available.

We do carry limited stock in our showroom and demonstration facilities. We welcome customers who wish to collect their orders. There are no costs for collection and you’ll pay the same prices as seen on our website. Free parking is available. Please contact us if you require any more information.


Delivery to Alternate Addresses

We take the security of your orders and payment details seriously. As part of our policy of actively tackling fraudulent transactions, a few limitations exist for deliveries to alternate addresses.

For card payments, we can deliver to the cardholder’s address or alternatively to a work address.

For finance purchases we can only deliver to the named applicant’s home address.

If you wish to specify an alternative address, we can deliver to any verified address if you choose to pay with PayPal.


Delivery Costs

Delivery cost varies, depending on size and your location. All other delivery prices are determined by the destination.

Prices are calculated at the basket for all services and destinations.


Delivery to Other Destinations

We do not deliver any items outside of Australian.

Taxes

All our shipped items include GST and all prices shown on our site include GST.